Cloud AI Map

The single AI Map workspace: every area in one menu — analytics, messaging, CRM, AI agents, SMM and settings. SMM AI Map and Chats are the same sections without the extras, for a specific role.

Section in the service: cloud.aimap.agency

Cloud AI Map is the main service: one account, one workspace and every area of work in one menu. Here a director sees everything at once — from post reach to sales — and can open any section from here.

SMM AI Map and AI Map Chats aren't separate products but the same workspace with a menu trimmed for a role. The data is shared: a post created in SMM shows up in Cloud analytics right away, and a conversation from Chats — in the CRM.

AI connection (MCP)

The whole workspace is controlled from your Claude or ChatGPT: one MCP connector for all services. The assistant sees posts, messages, CRM, agents and analytics, creates posts and deals, replies in chats and builds reports — within your permissions.

The connector address and key are in Settings → AI connection (MCP). How to connect and what it can do — AI connection (MCP).

Analytics

One funnel from post impressions to won sales, and tables by people: marketing, sales, AI agents. Sub-items: SMM — posts and reach by platform and goal, Sales — leads, response time and the messaging funnel, Reports — ready-made PDF reports.

More: End-to-end analytics, Post analytics, Sales analytics, Reports.

Chats

Comments and direct messages from social networks, messengers and the website widget — in one queue with statuses, assignees, templates and AI reply drafts.

More: Chats, Contacts.

CRM

A funnel of deals born from conversations: statuses, assignees, fields. Cases — client stories assembled from posts and deals.

More: CRM, Cases.

Agents

AI agents for Telegram: answer from a knowledge base, qualify and hand over to a manager. Automations — rules for what to do with new messages and posts without a human.

More: AI agents, Automations.

SMM

Planner — the content plan and publishing to LinkedIn, Telegram, Threads, VK and other networks. Scenarios — the posting grid, taxonomy by goals and audiences, MCP parameters. Studio — long-form texts.

More: Planner, Publishing, Scenarios, Taxonomy, Studio.

Settings

Workspace and access, AI connection, channels and platform accounts. Team — employees and their roles. Account — profile, plan, payment and documents.

More: Channels and connections, Team and access, Plan and payment, Documents.

Partner program

Leads to the partner area: personal link, clicks, referred clients, earnings and payouts. More: Partner program.

Who works where

One account — three entrances, matching the person's job. Access is the same; only what's visible in the menu changes.

  • Director or owner — cloud.aimap.agency: everything at once, end-to-end analytics, payment and documents.
  • SMM specialist — smm.aimap.agency: planner, scenarios, studio, cases and post analytics. No messaging or sales in the menu.
  • Sales manager or support — chats.aimap.agency: messaging, contacts, CRM, AI agents and sales analytics. No content plan in the menu.

Permissions are granted in the Team section: marketer, manager or admin. The role defines what a person can do, the domain — what is convenient for them to see.

Sign-in and sign-up

  • Email and password: the confirmation message arrives right away, the link is single-use.
  • Google: the “Sign in with Google” button on any service; an account created by email links Google in Account → Profile — and then signs in with one click.
  • The session is shared across all AI Map domains: moving from Cloud to SMM or Chats won't ask for a password.

Interface language

Russian, English, Armenian and Korean — flags at the bottom of the sidebar and on the sign-in screen. On the first visit the language is taken from the browser, the choice is remembered across all services and in the profile.